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Frequently Asked Questions

  1. How do I enroll in Resorts of Distinction?
    2.
  2. Does Resorts of Distinction really offer Free Camping?
    3.
  3. What is the Travel Account?
    4.
  4. Why do I need to maintain a Travel Account balance of 25 Travel Credits?
    5.
  5. How do I check my Travel Account balance?
    6.
  6. How do I gain entrance into my Home Resort and Resorts of Distinction Resorts?
    7.
  7. Are Reservations required?
    8.
  8. Can I make reservations online?
    9.
  9. How do I obtain a replacement card?
    10.
  10. What happens if my home resort status changes?
    11.
  11. How do I log onto memberweb.com?
    12.
  12. How do I make NACC reservations? Is there a reservation fee?
    13.
  13. How do I renew my membership?
    14.
  14. Can family associate members visit the same ROD Resort as their parents?
    15.
  15. Can I order additional directories?
    16.

  1. How do I enroll in Resorts of Distinction?
    To obtain a membership with Resorts of Distinction, you must first establish a home resort with one of our affiliate resorts. Once a home resort has been established, you can contact their Member Service Department to join Resorts of Distinction.

  2. Does Resorts of Distinction really offer Free Camping?
    You may use the facilities and services at any ROD affiliated resort. Site night fees are $10 per night but are waived as long as you follow the guidelines for FREE CAMPING. (Free camping does not apply to family associate or special promotion memberships.)

  3. What is the Travel Account?
    To travel in the Resorts of Distinction system you must activate your Travel Account by purchasing Travel Credits. Travel credits can be used for NACC site night reservations, rental units, ancillary products, site night fees, etc.

  4. Why do I need to maintain a Travel Account balance of 25 Travel Credits?
    The Travel Account acts as a security deposit for the $25 “No Show” fee.

  5. How do I check my Travel Account balance?
    You can call Customer Service on 1-800-720-7633, from 9AM – 9PM East Coast Time, seven days a week, to check your Travel Account balance or email your inquiry to MemberServices@resorts of distinction.com.

  6. How do I gain entrance into my Home Resort and Resorts of Distinction Resorts?
    Simply present your membership card at your home resort or any Resorts of Distinction Resort upon arrival.

  7. Are Reservations required?
    Reservations are required and there is no fee for ROD site night reservations. That's right, Resorts of Distinction offers FREE reservations! Reservations for rental units are made directly with the resort you wish to visit.

  8. Can I make reservations online?
    You can now make your reservation requests online and Resorts of Distinction will email your confirmation number.

  9. How do I obtain a replacement card?
    Requests for replacement cards can be made through your home resort. There is a $5 fee for each additional card.

  10. What happens if my home resort status changes?
    You must maintain an active status with your home resort. At any time your home resort status changes; it also affects your Resorts of Distinction membership.

  11. How do I log onto memberweb.com?
    The log on requires input in two separate field: enter 1 and your 3-digit home park number in the first field and your Resorts of Distinction membership number in the second field.

  12. How do I make NACC reservations? Is there a reservation fee?
    When making reservations for any North America Camping Club (NACC) park, you may call Resorts of Distinction on 1-800-720-7633. Resorts of Distinction's Customer Service allows you to make all of your site night reservations with one convenient call. You can also make your NACC reservation requests online. See the reservation page found on this site. There is a $2 charge per reservation that will be deducted from your current Resorts of Distinction travel account. Reservations can be made up to 60 days in advance. Upon arrival at the park, present your NACC membership card and pay $10 per night with advanced reservations.

  13. How do I renew my membership?
    You can renew your membership at any time prior to the expiration by calling Customer Service on 1-800-720-7633 with a credit card, mail a check or money order to the address below or Click here to make a payment online.
    Resorts of Distinction
    P.O. Box 100
    Valentines, VA 23887

  14. Can family associate members visit the same ROD Resort as their parents?
    Yes, Associate members and their parents can travel together in the Resorts of Distinction system.

  15. Can I order additional directories?
    You can order additional directories by calling our Customer Service. The fee for each additional directory is $20.